Deposit Terms & Conditions

  • SECTION 20 - DEPOSIT PAYMENT & REFUNDS (MADE-TO-ORDER PRODUCTS)

    1. Deposit: A 50% deposit is required to secure your order. This deposit is refundable under certain conditions.
    2. Cooling-Off Period: You have 2 business days from the date of your deposit payment to cancel your order and receive a full refund. Please notify us in writing.
    3. Balance Payment: The remaining 50% is due 3 business days before the confirmed delivery date.
    4. Non-Refundable Balance: Once the product has shipped, the balance payment is non-refundable.
    5. Late Balance Payment: If the balance is not received by the due date, delivery may be delayed, and storage fees may apply.
    6. Failure to Accept Delivery: If you fail to accept delivery, additional storage fees may apply.

    Exceptions: Deposits are refundable under circumstances beyond your control, such as natural disasters or government-imposed lockdowns.